We have systems in place to ensure that your enquiry with us can be dealt with quickly and efficiently. We have ‘embraced social media’ to ensure our property available ‘to let’ is advertised quickly, however we also advertise with Rightmove and Zoopla.

Be sure to ‘Like’ our Facebook page

Our referencing and credit checks are completed ‘online’ so be sure to provide us with your email address for speedy application. Here are some important things to note:


Deposit Protection Service


We need to check your suitability to rent – our landlord clients expect this of us. We do this via an online credit referencing agency who will send you an email to a link where various questions will need to be answered. You can do this using a computer, tablet or most smartphones. Further, we will confirm your right to live and work in the UK and seek proof of your identity. If you do have any current or past credit issues, or you believe there is any other information that may affect you passing our referencing procedure, tell us straight away.


Our fees for referencing are charged at £120 (including VAT) per tenant. This fee includes our costs in collating the information needed and credit checks. This fee is non-refundable. The same charge is applicable in the case of a Guarantor. There is also a one off charge for the tenancy application/setting up of the tenancy at £150 plus VAT (£180 including VAT).

Download our Tenant Fees

If there is a hiccup

Sometimes a tenant may not be approved immediately by the referencing agency and more time is needed to process the application. This can happen when prospective tenants are without a regular income or with someone leaving their family home for the first time with no renting history. This is not uncommon yet there are still options for tenants. It may be that we need to discuss having a guarantor or suggest that rent is paid ‘up front’ for the agreed term.


If landlords have concern about your application it might be that a Guarantor is requested. A Guarantor is usually a parent (or similar) and will agree to take joint responsibility for the payment of rent if the tenants fails to meet their obligations, and for any damages beyond the value of the deposit. If pursuing this route, the Guarantor must also pay a referencing fee.


Typically, we will seek a deposit of one and a half months rent but this may be higher on occasion. It is a legal requirement that all deposits are held in a government backed protection scheme. Unless otherwise directed by the Landlord, and agreed, we will hold deposits in our Deposit Protection Service (DPS) account.

Client Money Protection

As part of our affiliation with RICS, we are part of a Client Money Protection Scheme, providing our clients with peace of mind that their money is protected.

Get In Touch

If you would like further information on any of our services, or to arrange a FREE Home Valuation please get in touch by filling out the contact form or contacting your local branch.


Contact Your Nearest Branch

Please read our privacy notice for information on how we use your details.